What to look for
- Clean the screen first; surface dust can look exactly like a tiny defect.
- Use white to find dark points, then red, green, and blue to see whether one color component of the pixel fails.
- Confirm the mark with the display’s built-in test before filing a warranty claim.
- Photograph the physical display with another camera; a screenshot cannot capture a defect in the screen itself.
Use this order
- Open the full-screen white test and inspect edge-to-edge.
- Repeat red, green, and blue manually.
- Open black to see whether the point actually glows.
- Record location and count before checking the exact retailer or manufacturer policy.
Common questions
Can software fix a dead pixel?
Not if the pixel or subpixel is truly electrically inactive. Confirm it, document it, and check return, warranty, or service options.
Should I return a new monitor for one dead pixel?
That is a personal choice and a policy question. If the retailer return window is open, inspect the whole screen and protect that option before experimenting.